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Solar Electricity

brisbane powerhouse 



In an ABC news item on 14/4/2017 it was reported that there has been a big surge in households installing solar panels - with March installations the highest in five years. Apparently “Queensland led the way installing 25 megawatts of capacity, which is enough to power 5,500 homes and businesses”.


Picture: Brisbane Powerhouse


This surge in installations may be a reaction to high power bills after a long and hot summer season, or perhaps ever climbing electricity rates. Whatever the motivation, solar panels lower monthly electricity accounts and act in part or whole as an insurance policy against ever increasing electricity rates. It is possible to install solar panels in strata titled buildings. However, this issue may have gone off the radar for many communities, due to the dropping of generous feed-in tariffs supported by past State Governments.

In fact, Bodies Corporate can be the perfect solar panel users as they very often have a consistent base load which ensures all the electricity generated is consumed on site, which translates to maximum financial benefit. Further, Bodies Corporate can receive substantial “funding assistance”, usually up to 35% of the total installation cost via the Small-scale Renewable Energy Scheme. This scheme applies to solar panel systems that have a capacity of no more than 100kW, and a total annual electricity output less than 250MWh. Note, most household systems are typically between 3 and 5kW.  Body Corporate configurations vary greatly but typically to have a roof size to accommodate a 100kW system would probably be a Body Corporate building containing 80 to 100 lots. The Brisbane Powerhouse in New Farm, Brisbane has a 100kW system on its rooftop.

Read more ...

The very expensive balcony....Ainsworth v Albrecht [2016] HCA 40

(by Gary Wilson, member)

The above case, adjudicated on 12 October 2016 has attracted, (not for the first time), a lot of press comment in Queensland. This is because a relatively minor matter of one party wanting to extend a balcony into common property airspace has gone all the way to the High Court of Australia. Reports in the press sensationalise the matter, & report comments from observers, who say the parties cumulatively will have spent about $500,000 seeking to resolve the dispute. I make the observation that had some of this money been expended in other directions, possibly the dispute might have been able to have been resolved. Perhaps not, maybe this became a battle about other things?

Its interesting to the extent that in Body Corporate disputes, almost all participants "fold their cards" at the Administrative Tribunal level,  and it will be possibly a long time before another Body Corporate type case (from anywhere in Australia) will surface at the High Court.

The dispute was about one party (Albrecht) wanting to extend a balcony (in fact join up two balconies). To do this the required a General Meeting vote which had to be carried without dissent, which failed to occur. There is provision in the relevant legislation that an adjudicator can approve the proposal if the opposition was unreasonable in the circumstances.

This provision is in place, presumably, to protect a minority position being thwarted by the tyranny of the majority. Nevertheless I have found this provision somewhat disconcerting because a) if there is some objective standard, why have a vote, b) adjudications that have overturned votes often seem to lack any obvious rationale, (at least to me).

In this case the vote was overturned by the adjudicator as unreasonable, that decision overturned by Queensland Civil and Administrative Tribunal, but then the original decision was upheld by the Court of Appeal of the Supreme Court of Queensland. So obviously determining unreasonableness is not an easy thing!

The High Court said that the adjudicator and the Court of Appeal were completely wrong as they tried to balance the competing interests, and in the end decide who had won the debate. (my words) This was the wrong approach said the High Court, all they had to do was decide if the vote against the proposal was unreasonable, (not to decide if their objection was inferior or superior to the alternate case). The High Court upheld the original vote finding it not unreasonable.

I have alluded to my sense that some of the adjudications I have read have been arbitrarily plucked from the air. This ruling should make it a little harder for adjudicators to over-rule votes. Certainly, the High Court has honed in on what needs to be considered, and more importantly, by default what should not be considered.

The combatants probably have done the Body Corporate world in Queensland a favour, but after a five year legal stoush there is a least one legal team bruised and battered. As for the rest of us, what can we say when great legal minds get it wrong, ... and what would have happened if this matter had terminated at the QLD Court Of Appeal, (who seemed to received a diplomatic reprimand from the High Court in the penultimate paragraph of its judgment).

Maybe you can say the system works, ... if the combatants have the resources to press and defend their positions?

Ten Rorts of The Body Corporate and Community Management Act 1997

10 road sign  

RORT: an incident or series of incidents involving reprehensible or suspect behaviour, especially by officials or politicians.

Macquarie Australia’s National Dictionary

The Queensland unit industry is administered under the Body Corporate and Community Management Act 1997 (BCCMA) - a Queensland state government document, the responsibility of the Attorney General of Queensland.  The Liberal National Party (LNP) and Labor Governments have ignored the RORTS being perpetrated on Queensland unit owners, but the clock is ticking for both parties. Both parties embrace high density living as a means of accommodating Queensland's population growth and curtailing urban sprawl and the associated infrastructure costs.

Colin Archer in Strata Update # 9 stated:

"The trend towards community living is skyrocketing in south-east Queensland's high density areas. New developments are on the rise in the region's city and coastal areas and we're getting more of an idea what the future of strata will look like."

This trend is confirmed by the statistics obtained from the Lands Registry Office, Department of Natural Resources and Mines.

As at the end of September 2015, there were 44,734 body corporate schemes (approx. increase of 4.2% since March 2014) and, 422,852 individual lots (approx. increase of 5.2% since March 2014)

The Unit Owners Association Queensland Inc. (UOAQ) estimates that 1.0 million Queenslanders are now involved in unit ownership, that is 25% of the Queensland population.

There is no doubt that this rate of increase in body corporate schemes, will accelerate into the foreseeable future as Queensland struggles to keep pace with the demand for unit living and influx of people wanting to live in the sunshine state.

Unfortunately, the BCCMA - based on 20th century thinking - is not keeping pace with the demands of existing and new unit owners.  Many new unit purchasers are highly educated younger people wishing to live close to work in the central business district - not retirees looking for a final nest. The objectives of the BCCMA are excellent, but the expression of those objectives in legislation is stuck in the last century. The legislation has been overtaken by vested interest groups seeking to inflate their own income at the expense of unit owners. Thus a series of RORTS has been incorporated in the BCCM legislation that will - if not corrected - impede Queensland unit growth and the government's objective for high density living.

Tinkering at the edges of the legislation - as introduced by the last LNP Attorney General - will not fix the BCCMA.  Pets in units, parking problems and smoking on verandas are all annoying features of unit living, but fade into insignificance when the RORTS of the industry are exposed.  Read more here.

line blue simple 

Is Insurance Premium Gouging a Good Idea?

insurance scrabble




Inflated building replacement values cost lot owners thousands of dollars in excess premiums and can cost body corporate managers their contracts. The only protection against premium gouging is regular valuations by an independent expert.

What is premium gouging?

Premium gouging is the term used to describe setting annual increases to the Building Sum Insured (BSI) that grossly exceed the actual rate of inflation in the building industry.

It is well known that underwriters associated with the strata insurance industry frequently automatically increase the Building Sum Insured (BIS) by as much as 5% – 8% annually. By comparison, the total increase in Queensland construction costs over the past five years has been a mere 4% or an average of 1% per annum. Similar rates of inflationary increase have occurred in other states.(1)

In Queensland, NSW and Victoria, the strata legislation only requires a strata scheme to review its BSI every 5 years – leaving 4 years of compound underwriter increases. To give this scenario a sense of proportion, you need only apply the tried and tested rule of 72.

Rule of 72

If you divide 72 by the rate at which the policy increases each year, the results will be the approximate number of years it takes to double your initial Building Sum Insured - at 8% this is just nine years


Using this mathematical rule, we can calculate that over the four years of underwriter increases, an 8% annual increase will have increased the initial BSI by approximately 36%.

While at the same time, the actual increase in building industry costs over the past four years was only approximately 4% – a difference of a whopping 32%!

This is more than nine times the actual percentage increase. Is it any wonder that it is called premium gouging?

sum insured davidleary 

How does premium gouging occur?

You could be forgiven for thinking that the underwriting industry is deliberately ripping off unit owners by recommending annual BSI rate increases that are more influenced by the desire for corporate profit than actual cost statistics.
We suspect the problem is more complex than that and starts at the beginning of the renewal process.

Underwriters have to determine at the end of the first year cover what the rate of increase should be for the subsequent 12 months – assuming the insured party does not provide a new valuation.

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Protect Customs House Precinct - petition

 Customs House
One of our Building members wants to make everybody aware of the below.  They seek support for their opposition to the proposed development at 443 Queen Street, Brisbane.
Please support their petiton to designate the project as an Impact Assessable development with the involvement of the wider community by lodging submissions against the development proposal. 


Fact Sheet - Protect Customs House Precinct

One of Brisbane’s most historic precincts

Customs House, one of Brisbane's heritage icons, is located on the river in the CBD. It is the most important building in an historic precinct representing a remnant of Brisbane's historic relationship with the river and Queen Street. It was completed and opened in 1889, when Queensland was still a British colony.

Other places that contribute to the streetscape on the western side of Queen Street include the former ‘Queensland Country Life’ now Aurora building facade at 420–426 Queen Street and the Petrie Bight Retaining Wall a 150 metre, 19th century, parapeted stone retaining wall at 443-501 Queen Street. It was built in 1881, and is important in illustrating its type. It has aesthetic significance in the contribution of its scale and texture to the Brisbane riverscape.

A Heritage Listed Precinct

Customs house was listed on the Queensland Heritage Register in 2005. The Petrie Bight Retaining Wall and the Queensland Country Life building façade were added to the Heritage Register in 1992.

A Tower in the Centre of the Precinct

A development application for the building next to Customs House at 443 Queen Street has been lodged with Brisbane City Council by Cbus Property. The proposed 47 storey tower, planned for the Queen Street riverfront will contain 264 apartments. The development is currently submitted as Code Assessable. This means the developers do not need to consult or notify the community of the proposed development and there are only limited ways to appeal any council decision made.

A Call for Transparency and Open Disclosure

There is an urgent need for the development to be considered Impact Assessable based on a number of Planning and Heritage concerns.

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UOAQ Newsflash # 05 - OFT disciplinary hearing - follow up

Questions person
Dear Members & Supporters
On June 28, your committee circulated a call for help from fellow member Deborah Kerr, to attend a disciplinary hearing brought by the Office of Fair Trading (OFT) in relation to undisclosed commissions in the operation of her caretaker's letting pool.
It was Deborah's intention to show QCAT that there was strong community interest in the matter, and that the OFT should be provided with as much support as could be mustered.
I am pleased to advise members that there were in excess of 30 OFT supporters who attended QCAT on July 6, to the degree that the hearing was delayed for over an hour while accommodation was provided in the court for these supporters. Every available chair in the court was occupied and additional seating was required to be brought in to the court to accommodate all in attendance. Court security expressed concern as to safety issues over this large attendance, but the QCAT Member was insistent that all were to be accommodated.
Sadly Deborah was unable to attend due to health issues, a direct result of a previous QCAT determination in an application to terminate the Rocks Resort caretaker. You can read this outcome here. Deborah has advised that after a 5 year determination and 9 days in court, with her producing 20,000 pages of evidence and a cost outlay to the body corporate of over $301,000, QCAT awarded against the body corporate over the wording of remedial action notices. For those short of time go straight to paragraphs 75 to 85; the disclosure will amaze any reader.
I am sure that Deborah and all Rocks Resort owners appreciate the efforts made by those who attended the hearing.
Wayne Stevens

UOAQ Newsflash #04 - OFT disciplinary hearing - call to action

OFT disciplinary hearing - call to action

To all unit owners:

UOAQ received the following call to action from one of our members.  Please read below and come and support the cause.

"Dear Wayne,

At 9.30 am on 6 July at QCAT a Hearing will be held by the Office of Fair Trading v Peterson Management Services P/L.  It is a disciplinary hearing in relation to undisclosed commissions in the the Operation of the Caretaker's Letting Pool and we hope will be a landmark case if it goes in the favour of OFT.
Would you mind circulating this to fellow UOAQ owners to see if anyone can come and support us?
OFT have advised that the Tribunal is open to the public.  It will be held at QCAT Address:  Level 9, BOQ Centre, 259 Queen Street BRISBANE  QLD  4000.  An officer will advise which room.

Read more ...

You are not alone - it is possible to have a happy body corporate!


This is the experience one of UOAQ's members went through, which at last resulted with a happy body corporate. In the words of the member : "It would be good if our story could help other long suffering owners to get rid of incompetent managers, as we feel the whole management rights scenario is just a rip off for owners." 


I have been an owner of a one bedroom unit at a resort at Hervey Bay since 2003, and another 2 bedroom unit since 2007, and was on the Committee for several years through to the departure of the manager.  Not long after buying the second unit I started to notice a lot of extra charges on my monthly statements for things like light bulbs, glasses, plates, cutlery and batteries with a charge to replace and install.  I was a bit suspicious, but didn't really do anything about it until I received a call from the Chairman of the Body Corporate who wanted to form an owners' committee to look into things at the resort.  He informed me that many owners had suspicions and some had even seen lights on in their unit and then been told by the manager no-one stayed there at that time.

The then manager threatened legal action over the formation of owners' committee, so it never really got off the ground. However, the owners were becoming increasingly concerned by the management.  At the next AGM, the manager’s motion to extend his contract was defeated.   The extention motion was voted down as well in the following years, during which the manager became progressively worse in carrying out his duties, and became extremely belligerent to the owners.

Things around the resort became progressively worse, resulting in less nights being booked and, consequently, lower returns to owners.

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Unit owners - beware the rogue contractors

All unit owners and body corporate committees should be alert for rogue Caretaking Service Contractors and Body Corporate Managers (BCMs), both large and small operators, rorting bodies corporate.

The two BCM individuals in the below articles have been prosecuted by Department of Fair Trading NSW.

But Queensland is not immune, as demonstrated by the Queensland Office of Fair Trading prosecution of Driftcove in the Phoenician case, and Staymint in the Carmel by the Sea case, both large caretaking corporations.  In both matters the unit owners had been defrauded of millions and thousands of dollars respectively.


Strata manager Jason Hext jailed as lights go out in unit block

Jimmy Thomson April 10, 2015

A strata manager has been sentenced to 12 months prison at the Parramatta Local Court.

A strata manager has been sentenced to 12 months prison at the Parramatta Local Court.

A corrupt strata manager's dodgy dealings, salting away tens of thousands of dollars of his clients' cash, were discovered when the lights went out on one of the unit blocks he looked after.

The power company had cut off the electricity after Jason Christopher Hext, of Strataco Strata Pty Ltd, had transferred the owners corporation funds into his personal accounts rather than paying their utility bills. 

Hext defrauded his clients of more than $67,000 over a six-month period. On Wednesday he was sentenced at the Parramatta Local Court  to 12 months in jail.

Read more ...

Petition for your consideration to Attorney General Mr. Jarrod Bleijie

Mr Jarrod Bleijie - Attorney General Queensland: Review and change the Body Corporate & Community Management Act to protect consumers from unfair contracts and corrupt practices of Building Caretakers and management right companies.

We would like to bring to your attention the above petition started by one of our members.

To read the details please follow this link. Do not hesitate to let other owners know as well.

From a pet free building owner

Due to the very nature of strata living, it will very rarely be the case that ‘one shoe fits all’. Where pets are concerned, this couldn’t be truer.

In Queensland, The Body Corporate and Community Management Act 1997 provides for by-laws that apply to the Community title schemes. By-laws regarding the keeping of animals often apply. These by-laws usually take the following form:

1) The occupier of a lot must not, without the body corporate's written approval -

a) Bring or keep an animal on thelot or common property; or

b) Permit an invitee to bring or keep an animal on the lot or common property.

There has been a growing concern that owners who choose not to live with animals are being challenged and find that the Queensland Consumer Administration Tribunal is determining whether there are grounds for or against the by – law being upheld. The following case study has been chosen to share, in the aim of helping others who might find themselves in similar circumstances.

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Join the campaign for affordable individual water metering

(Mary Treblanche, GM, Fair Water Meters)

Dear apartment/unit owner

Fair Water Meters is campaigning to make individual water metering more affordable and accessible for Australians. We want to make you aware of our efforts to fix the current messy and unfair shared water billing system in many Australian apartment buildings. We're asking for your support to help change Australian legislation and make affordable individual water metering a reality for apartment owners.

The problem...

Does your apartment building have only one water meter for all apartments? For most older apartment buildings in Australia this is indeed the case. When it comes to charging or paying for water, the bill is usually divided according to unit size or some other arbitrary allocation. Landlords are currently unable to pass on their water costs to tenants, and apartment owner-occupiers are stuck paying an equal portion of the full water bill, even if they use less than the other residents.

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Home is your castle


Let’s focus for a moment on “Safety in the Home” safety strategies. These should be habits that people develop to increase their feelings of safety and security and reduce the likelihood of having their safety threatened. These habits should not make people restrict their lifestyle or become dependent on someone else’s rules.

Personal Safety Plan - It is not always necessary to spend a lot of money to secure your home. Most house break-ins are crimes of opportunity, with entry often gained through an open or unlocked door or window. By developing and maintaining good safety habits, such as utilising the security you already have, you can go a long way to improving your home safety.

Neighbours – Good neighbours can be one of the best forms of home security, become familiar with which neighbours you can go to in an emergency, prior to an emergency happening. Communicating with your neighbour and formulating a safety plan may be vital to your safety and the safety of your family.

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One size does not fit all

(by Greg Carroll, Executive Committee Member)

Those who have been to Hong Kong, and decided to buy a suit will recognize the truth of the title of this article. Choosing a tailor is very much a hit-and-miss affair. You will find some who will tell you: “never mind the quality feel the width” and some will say: “never mind the fit feel the quality”. All will tell you: “never mind the problems, we can fix that”. Of course you may be lucky, and find a good tailor who knows his trade and delivers a first-class product. But if you get a bad one there is little you can do about it, and you are stuck with a bad fitting or poor quality suit.

The above experience can be likened to the Body Corporate and Community Management Act (BCCMA) when a building contracts a caretaker. You never know what you are getting –- you will be fed a lot of nonsense about how good they are, and once the deal is done, you are stuck with the product. The big difference between buying a suit and employing a caretaker is that you do not buy a suit expecting it to last 10 to 25 years with no ability to choose another of your own choice.

Under the BCCMA there is little a building can do to rid itself of a bad caretaker. The move on provisions of Division 8 is a fraud on unit owners, and the termination provisions are expensive and protracted. A very senior and experienced Queensland District Court Judge stated in his judgment on the termination of a caretaker: “Because the matter arises in respect of a caretaking agreement, under the (BCCM) Act, the situation is rather more complicated than this, because the Act and Regulation under it contain mechanisms designed to make it difficult for a Body Corporate to terminate an agreement of this nature.”

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Response to UOAQ member on a question regarding MR

Many thanks for your thoughtful letter of 28 October 2013 expressing your concerns regarding the Unit Owners Association of Queensland (UOAQ’s) position on Management Rights (MRs).

First, let me assure you that the UOAQ recognizes and respects the fact that there are some extremely competent and professional Caretaking Service Contractors (CSC) operating in the Queensland MR sectors who act with the utmost integrity, professionalism and indeed, pride, in the conduct of their businesses and their responsibilities to the Bodies Corporate (BC) they serve. ·While the UOAQ’s primary responsibility is to serve the interests of its unit-owner members this does not, by any means, puts it automatically in conflict with the interests of CSC. On the contrary, far from being disadvantageous to high calibre CSC, its policies actually stand to be of significant benefit to them by allowing their ‘value’ to be recognized and appropriately rewarded in an informed, open and transparent market environment.

The Association’s main concern in relation to the MR issue centres on what has unfortunately become the accepted ·‘custom and practice’ - ·and, indeed, an expectation on the part of most CSCs – that they should be virtually automatically entitled to an extension of their original or current contract (often well in advance of the contract’s expiry) without the Body Corporate having the opportunity to fully explore available alternatives, and proprietors (Owners) then being able to make an informed decision on the course of action best suited to their longer term interests.

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